How do you distinguish between behavior and acts and activities?
Acts and activities denote specific things to be done. Behavior, on the other hand, refers to a general way of being. For example, when we ask someone to be kind, we are making a stipulation on behavior. But when we ask someone to smile, we are requesting a specific act or activity. Likewise, when we ask someone to be a good listener, it is a demand on behavior but hardly gives any specific guidelines. But if we say “please take notes and do not speak up in the first 10 minutes of the conversation,” we are specifying the key activities that move one toward being a good listener. Traditional leadership programs often focus on general behavioral styles, which are difficult to grasp and hard to change within a short period of time. Blue ocean leadership, by focusing on key acts and activities to be eliminated, reduced, raised and created, gives leaders a more precise and easier-to-follow guideline on what to do to uplift leadership performance. By changing practices on key acts and activities, a leader’s actions will change and their behavioral style will eventually follow suit.